Returns & Exchanges

At Starface, we want you to love your skin and your results. If you aren't 100% satisfied with your order, we offer a 30-day window for easy returns and exchanges on most products.

Return Process

• 1.
  Check Eligibility

  Ensure your items are in their original packaging and were purchased within the last 30 days to qualify for a full refund or exchange.

• 2.
  Start Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

• 3.
  Print and Pack

  Download your prepaid shipping label, securely pack your items, and drop the package off at any authorized carrier location.

• 4.
  Get Refunded

  Once our warehouse receives and inspects your return, we will issue a refund to your original payment method within 5-7 business days.